Last Updated on April 27, 2022 by Sarah Keene
If you’re not satisfied with your purchase, you can return unused items to us within 100 days. Make sure not to remove any labels or stain any items.
Quick Answer, can I return used items to Zalando? Our free 100-day return policy also applies to pre-owned items purchased on Zalando. Please note that the returned items must be in like-new condition.
Beside above, can I return a bra Zalando? If you’re not happy with your purchase, you can send any unworn* item back to us FREE of charge within 100 days of the delivery date.
Similarly, does Zalando destroy returns? Does Zalando destroy returned goods? Zalando only destroys items in exceptional cases, for example if this is necessary for health reasons (infestation, pollution or similar). This affects less than 0.05% of all returned fashion items.
You asked, what does Zalando do with returned clothes? Responsible handling of returns As in physical stores, some articles are returned from the “changing room at home.” Across all Zalando stores, the return rate is, on average, 50 percent. 97 percent of these returned articles are sold again via the Zalando Shop after appropriate checks and careful restoration.Unfortunately, we don’t offer exchanges – only refunds. With our FREE return policy, you have 100 days from the date of delivery to return the item(s).
Can you return on Zalando Lounge?
You can view all your orders under Orders & Returns. Select the correct order and choose Return an item. Pick the items you want to return and give the reason why you want to return them. … Now, you can download the return label PDF file, save it to your computer and print it out.
How do I return something to Zalando?
If you’re not happy with your order, you have 100 days to send us back any items – FREE. To make a return, just mark the items you are sending back on the return form that came with your parcel, pack what you are returning, and use the enclosed return label to send back your items.
Is Zalando real designer?
All products sold on our website are genuine. We only trade with reputable manufacturers who provide the highest quality of products. We do not sell fake, counterfeit, or replica goods.
How do I return items from Zalando partners?
- Register your return online. Select the items you want to return and view an instruction on how to return them.
- Pack your items. Check where your items need to be returned to and pack them in separate parcels if needed.
- Drop off your parcel.
- Keep your receipt.
- Receive your refund.
Do returned clothes get resold?
“We have a 0 landfill policy and 97% of our returns go on to be resold,” however, 3% of returned pieces are considered “too damaged for resale.” In this case, the retailer send it to “some of our partners to be recycled or reused – so it can go on to live a happy second life.”
What happens to clothes we send back?
Unwanted clothing and other goods are sold off, thousands of kilograms at a time, in shipping containers; the buyers discard what they can’t resell and ship the rest overseas to wholesale it as fresh merchandise.
How do I return to Zalando Ireland?
- Get your return label: With your parcel you’ve received a Fastway return label, that you can use to return your items for free via one of the Fastway collection points.
- Send it off: Head to your nearest Fastway or An Post office to drop off your return, or have your parcel picked up at home.
What percentage of returns are destroyed?
A 2019 study from the University of Bamberg gave returned packages slightly more importance, estimating that 3.9% are destroyed. Online retailers dispute this.
How much online products are returned?
Why do people return items? Data suggests that 20% of online-bought products are returned, compared to just 9% of items bought in a brick-and-mortar store. Let’s take a closer look at why that figure is so high.
Do online shops throw away returns?
If you decide to return them, your purchases enter the reverse supply chain. They rewind their way back through a network of middlemen and resellers and often ultimately end up in landfill.