Last Updated on February 9, 2022 by Sarah Keene
You have 30 days from the shipping date of your order to return your purchase from Zara.com free of charge. … If you made your purchase as a registered user: Log in with your username and password and you can make a return request from the order details screen.
Also know, can you return shoes at Zara? The exchange and return period is 30 days from the purchase date. To exchange or return an item purchased from any of our stores, you must present the paper sales receipt. … The amount will be refunded via the original payment method you used for the initial purchase.
Also, can I return Zara shoes without tag? Do I Need the Original Packaging? No. … For in-store returns, they ask that you bring back all original packaging and tags (if you have them), but tags can be off and packaging can be opened.
People also ask, how strict is Zara return policy? The strictest part of Zara’s return policy is the perfect, unopened package along with filling out a Return Request form. … According to Zara, they will only issue your refund in the form of the payment in which you purchased the product. Also, items purchased in-store can only be returned in-store, not via shipping.
Moreover, can you return sale items Zara? Zara accepts returns up to 30 days from the shipping date of your purchase if bought online, or the sale date if bought in-store. After this, the option to return your item will disappear from your account in Zara’s website.You can return your order at any Zara store in the same market/region where you made the purchase. … Remember that you do not need to make a return request via the website or the app for in-store returns.
Is Zara return free?
If you want to return an item purchased on Zara.com, you have 30 days from the shipping confirmation date of your order to do so free of charge. The items should have all tickets attached and be in perfect condition.
How long does Zara take to refund?
In the package you are returning you must include the receipt as proof of purchase as well as the item in the condition it was received in. Any refunded amount will be issued to the card used as the original payment method and this can take up to 14 working days.
Does Zara do exchanges?
You have 30 days from the shipping date to exchange your Zara.com purchase for free. The items must have all of their labels and be in perfect condition. You can exchange your item’s sizes or colors. Visit a Zara Store that carries the same department from which your item comes and bring your receipt with you.
Where can I drop off Zara returns UK?
Once you have requested the exchange, and selected the appropriate returns method, you must return the original item, either to any Zara store in the UK, or via a courier that we send to your home, or by dropping it off at a Post Office, or Royal Mail collection site using a returns-paid label that we can supply to you …
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Does Zara refund shipping cost?
Delivery charges will not be reimbursed. Unless you hand the goods over in a ZARA store in India or via a messenger/courier organised by us , you shall bear the direct cost of returning the goods.
Does Zara run small?
Zara’s sizing is known to run smaller than most, so it’s recommended to size up to get the best fit. If you can though, I’d recommend buying the product in two sizes when shopping online so you don’t miss out.
Can I return to Zara after 30 days?
Merchandise returned after thirty (30) days with original receipt is refunded in the form of a merchandise credit valid at Zara retail stores in the US (excl. Puerto Rico) or www.zara.com/us only.
Can you return bodysuits at Zara?
Man: undergarments may not be exchanged or returned. Kids: undergarments cannot be returned or exchanged with the exception of socks, tights, tops, bodysuits, and undershirts that are still in their original packaging.
How do I return something to Zara India?
You can return your order at any Zara store in the same market/region where you made the purchase. You only have to present the purchase receipt along with the items you wish to return. You can show it on the screen of your mobile device or print it out.